Why This Matters
A painting project gone wrong is not merely a cosmetic inconvenience. Failed surface preparation means topcoats peel within months. Incorrect waterproofing allows structural damage to continue. Use of sub-standard materials voids manufacturer warranties. Choosing the right contractor protects your property and your budget.
Here are the 10 questions you should ask — and what credible answers look like.
Question 1: Are You Licensed, Insured, and GST-Registered?
Why it matters: An unregistered contractor working without insurance leaves you exposed to liability for on-site accidents and offers you no legal recourse if the work fails.
Right answer: The contractor should be able to provide their GST registration number on the quotation, confirm they carry public liability insurance, and ideally hold an approved applicator certificate from a major paint brand.
Question 2: Can You Provide References from Similar Projects?
Why it matters: A contractor who excels at residential repaints may lack the equipment, materials knowledge, and safety protocols for industrial work — and vice versa.
Right answer: At least 2–3 verifiable references from projects of similar type, scale, and complexity to yours. Ask permission to contact these references and actually call them.
Question 3: What Surface Preparation Do You Include?
Why it matters: Surface preparation is the single most important factor in coating longevity. Budget contractors cut time and cost here, with predictable results.
Right answer: A detailed answer that includes crack filling, sanding, dust removal, priming, and putty application as standard. For industrial projects, specifications for mechanical cleaning or blasting.
Question 4: What Brands and Products Will You Use?
Why it matters: Paint quality varies enormously. Sub-standard products fail earlier, fade faster, and provide inferior protection.
Right answer: Named, verifiable products from established brands (Asian Paints, Berger, Dulux, Nerolac, Jotun). The contractor should be able to show you product data sheets on request.
Question 5: What Is the Exact Scope of Work and Inclusions?
Why it matters: Ambiguous scope leads to disputes mid-project over what was and was not included in the price.
Right answer: A written quotation specifying every room/area, surface, number of coats, products, and clearly listing what is excluded (e.g., furniture shifting, fixtures removal).
Question 6: What Is Your Warranty on Workmanship?
Why it matters: Material defects may be covered by paint manufacturers, but workmanship failures (peeling at edges, visible brush marks, uneven coverage) are the contractor's responsibility.
Right answer: A minimum 1-year workmanship warranty in writing. G.G. Global Enterprise provides a 2-year workmanship guarantee on all residential projects.
Question 7: Who Will Actually Be On-Site Doing the Work?
Why it matters: Some contractors quote the job and then subcontract it to whoever is cheapest, with no quality control.
Right answer: Clarity on whether the contractor's own trained team will execute the work, not day-labourers sourced at the last minute.
Question 8: How Will You Protect Our Property and Minimise Disruption?
Why it matters: Good contractors use proper drop cloths, remove or mask light fittings, door handles, and switches, and maintain a clean worksite.
Right answer: Specific protocols for site protection, furniture covering, waste disposal, and working hours that minimise disruption to your family or business.
Question 9: What Is the Payment Schedule?
Why it matters: Legitimate contractors do not require full upfront payment. Demanding 100% upfront is a red flag.
Right answer: A reasonable payment schedule — typically 30–40% on commencement, 30–40% at midpoint, and balance on satisfactory completion.
Question 10: Will You Provide a Detailed Written Contract?
Why it matters: Verbal agreements are unenforceable. A written contract protects both parties.
Right answer: Yes — and the contract should specify scope, materials, timeline, payment schedule, and warranty terms.
G.G. Global Enterprise Transparency
At G.G. Global Enterprise, we can answer every one of these questions with confidence and documentation. Our team will provide you with a detailed written quotation and contract, verifiable references, and our 2-year workmanship guarantee — all before a single rupee changes hands.
Need professional painting services? G.G. Global Enterprise delivers precision results across Mumbai, Pune, Thane, Navi Mumbai, and Nashik.